Refund policy

Return & Refund Policy

At Bookharr, we carefully pack and ship every order. If you receive a damaged, defective, or incorrect book, we are here to help.

1. 7-Day Return Policy

We offer a 7-day return policy for damaged, defective, or incorrect items.

You must contact us within 7 days of receiving your order to request a return.

To be eligible for a return:

The item must be damaged, defective, or incorrect.
The item should be in the condition in which you received it.
You must provide your order number or proof of purchase.
You may be required to provide clear photographs or videos showing the issue.

Returns requested after 7 days may not be accepted.

2. How to Request a Return

To request a return, contact us at:

Email: bookhar66@gmail.com

Please provide:

Order number
Your name
Product name
Reason for return
Photos or videos of the damaged, defective, or incorrect item

Please do not send the item back without contacting us first.

After reviewing your request, we will provide further instructions if the return is approved.

3. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

After verification, we may offer:

A replacement, subject to availability; or
A refund for the eligible amount.

Please take photos or videos of the package and product before disposing of or returning it, as these may be required to verify the issue.

4. Refunds

Once the returned item is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the refund will be processed to your original payment method.

The refund will generally be processed within 7–10 business days after the return is approved.

The time taken for the amount to appear in your bank account or payment method may vary depending on your bank or payment provider.

5. Return & Courier Charges

For eligible returns, the applicable courier/shipping charges may be deducted from the refundable amount, depending on the reason for the return and the return arrangement.

The final refund amount will be communicated to you before the refund is processed.

If the return is due to a damaged, defective, or incorrect item received from Bookharr, we may cover or arrange the applicable return shipping charges, subject to verification.

6. Non-Returnable Items

Returns may not be accepted if:

The return request is made after 7 days of delivery.
The product has been damaged or used after delivery.
The product is returned without prior approval.
The product is missing significant parts, accessories, or packaging that were originally supplied.
The damage is caused by improper handling after delivery.